For any other items to be eligible for a refund, you have to return the item you have purchased to us within 14 calendar days of the purchase. The item must be unopened and in its original condition. Contact us at info@marconicastle.com
All customers are responsible for shipping cost of $10.00. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
